Solution
Hospitality
Digital experiences for hotels, resorts and restaurants.
Guests expect relevant information, simple services and suitable offers exactly when they are needed.
TTM connects digital touchpoints before, during and after a stay or visit and turns them into a continuous digital guest experience.
From a stay to a long-term connection.
Before the stay
Arrival information, check-in details, reservations, services and first offers can be provided before arrival.
During the stay
Restaurant, spa, activities, services, vouchers or upgrades become directly accessible on the smartphone.
In the restaurant
Information, reservations, offers and individual added value create additional digital touchpoints.
After the stay
Loyalty and individual offers maintain the connection with the guest and encourage repeat bookings and long-term customer loyalty.
- Information
- Check-in
- Restaurant
- Spa
- Activity
- Offer
- Service
- Loyalty
More direct guest contact. Less dependency.
Large booking and intermediary platforms are important sales channels. But the direct relationship with the guest should not end there.
TTM creates companies’ own digital touchpoints between hotel and guest. Hotels can make services and offers directly accessible, encourage repeat bookings and reduce their dependency on large intermediary platforms.
Portals bring the booking.
TTM strengthens the direct relationship with the guest.
More service. More revenue. More connection.
Hotels, resorts and restaurants can make their own services more visible, enable cross- and upselling and integrate external partners or local offers.
No additional TTM app. No new registration. Directly on the guest’s smartphone.
Existing hotel, reservation, CRM, loyalty and payment systems can remain part of the solution.
A stay becomes a connection.
The stay ends at check-out.
The customer relationship does not have to.